Frequently asked questions
We understand that you may have some questions, and we want to make sure we provide you with all the information you need leading up to our exciting event. If you don't find the answers you're looking for or if you need further clarification, please don't hesitate to reach out to our dedicated customer service team.
{"accordion":[{"content":"<p><span data-contrast=\"auto\">Attending in-person at The Westin will give you access to all the sessions, speakers and the opportunity to network with fellow practitioners. Your meals will be provided across the two days (morning tea, lunch and afternoon tea) and you will also receive an exclusive invite to Poolside Networking Cocktail event at the end of Day 1.</span></p>\n<p> </p>\n<p><span data-contrast=\"auto\">Attending virtually will give you access to all the sessions live via a dedicated Livestream platform (online) including participation in all Q&A sessions.</span></p>","title":"What is the difference between attending in-person and virtual (online)?"},{"content":"<p><span data-contrast=\"auto\" xml:lang=\"EN-AU\" lang=\"EN-AU\"><span data-ccp-parastyle=\"Normal (Web)\">Everyone who </span><span data-ccp-parastyle=\"Normal (Web)\">purchases</span><span data-ccp-parastyle=\"Normal (Web)\"> any of the ticket types will receive a copy of the full Summit recording after the live event.</span></span></p>","title":"Will there be a recording?"},{"content":"<p><span data-contrast=\"auto\">Everyone will receive presentation notes, however printed (hard copy) presentation notes will only be provided at the summit if you purchase the ‘Ultimate’ ticket.</span><span data-contrast=\"auto\"></span></p>","title":"Will presentation notes be provided?"},{"content":"<p><span data-contrast=\"auto\" xml:lang=\"EN-AU\" lang=\"EN-AU\"><span>Yes, you will earn 11 CPE for attending this event (either in-person or virtual). A digital CPE certificate will be emailed to you after the event is concluded.</span></span></p>","title":"Do I receive a CPE certificate?"},{"content":"<p><span>All summit ticket holders (of any type) will receive a copy of the recording after the live event regardless of if they attend or not.</span></p>\n<p> </p>\n<p><span data-contrast=\"auto\">Bio Concepts understands that circumstances can change. At any point prior to the Mastering Pathology Summit you are welcome to contact us in writing to nominate a substitute delegate at no extra charge. Should ticket substitutes be required, they will conclude up to 10 days prior to the commencement of the Mastering Pathology Summit on Friday 25</span><span data-contrast=\"auto\">th</span><span data-contrast=\"auto\"> October, 2024 unless otherwise specified by the Event organiser. There will be a maximum of one (1) reissue permitted per ticket unless otherwise specified.</span><span data-ccp-props=\"{"201341983":0,"335559685":-20,"335559737":-20,"335559739":0,"335559740":259}\"> </span></p>\n<p><span data-ccp-props=\"{"201341983":0,"335559685":-20,"335559737":-20,"335559739":0,"335559740":259}\"> </span></p>\n<p><span data-contrast=\"auto\">If you cannot nominate a substitute delegate for your in-person ticket (Ultimate or Green ticket), Bio Concepts will refund you the difference between a face to face and virtual ticket – up to 45 days prior to the Event. </span><span data-ccp-props=\"{"201341983":0,"335559685":-20,"335559737":-20,"335559739":0,"335559740":259}\"> </span></p>\n<p><span data-ccp-props=\"{"201341983":0,"335559685":-20,"335559737":-20,"335559739":0,"335559740":259}\"> </span></p>\n<p><span data-contrast=\"auto\">For example, if you purchased a super early bird Ultimate ticket at $480 and you advise us at least 45 days prior to the Event that you are unable to attend, Bio Concepts would provide a refund of $225, and you would still be able to attend the Event virtually and receive the recording post-event.</span><span data-ccp-props=\"{"201341983":0,"335559685":-20,"335559737":-20,"335559739":0,"335559740":259}\"> </span></p>\n<p><span data-ccp-props=\"{"201341983":0,"335559685":-20,"335559737":-20,"335559739":0,"335559740":259}\"> </span></p>\n<p><span data-contrast=\"auto\">Delegates must forward their refund request in writing to </span><a href=\"mailto:info@bioconcepts.com.au\"><span data-contrast=\"none\">info@bioconcepts.com.au</span></a><span data-contrast=\"auto\">. Refunds will be processed within 14 days of communication from Bio Concepts confirming refund approval. Refunds will be directed to the credit card used to make the original registration booking.</span><span data-ccp-props=\"{"201341983":0,"335559685":-20,"335559737":-20,"335559739":0,"335559740":259}\"> </span></p>\n<p><span data-ccp-props=\"{"201341983":0,"335559685":-20,"335559737":-20,"335559739":0,"335559740":259}\"> </span></p>\n<p><span data-contrast=\"auto\">No refund will be issued for Virtual tickets purchased.</span></p>\n<p> </p>\n<p><span>For further details about your Summit attendance please see our <a href=\"https://4593245.fs1.hubspotusercontent-na1.net/hubfs/4593245/Summit%20Terms%20&%20Conditions-1.pdf\" rel=\"noopener\" target=\"_blank\">Terms & Conditions</a>.</span></p>","title":"What if I have purchased a ticket and now can't attend the event?"},{"content":"<p><span data-contrast=\"auto\">Gluten Free & Vegetarian options will be provided at the event. To assist the venue with catering please advise if you will require these options at checkout.</span></p>\n<p> </p>\n<p><span data-contrast=\"auto\">Any additional food allergy requirements must be specified at checkout. </span></p>","title":"What if I have dietary requirements?"},{"content":"<p><span data-contrast=\"auto\" xml:lang=\"EN-AU\" lang=\"EN-AU\"><span>In addition to the physical event in Brisbane, we will be Livestreaming the event</span><span>. </span><span>For the Livestream option (which includes a recording of the full Summit post-event) and a digital copy of all presentation notes, please select the Virtual Ticket.</span></span></p>","title":"What if I cannot attend the event in-person in Brisbane?"},{"content":"<p><span data-contrast=\"auto\">This option is not available. The notes are a summary of what is discussed at the Summit. To fully understand the topic, it is best to attend the event.</span></p>\n<p> </p>\n<p><span data-contrast=\"auto\">All ticket holders receive a full copy of the presentation notes with their ticket. Printed (hardcopy notes) are only available with the Ultimate Ticket. All ticket holders will receive a digital copy of the presentation notes. </span></p>","title":"Can I just purchase a set of presentation notes?"},{"content":"<p><span data-contrast=\"auto\">After you have purchased your ticket, you will receive a confirmation email with further event details. This will be sent to the email address you provided at checkout.</span></p>\n<p> </p>\n<p><span data-contrast=\"auto\">We will also email you closer to the event date, providing further details such as:</span><span data-ccp-props=\"{"134233117":true,"201341983":0,"335559739":120,"335559740":240}\"> </span></p>\n<ul>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Event Schedule Times</span><span data-ccp-props=\"{"134233117":true,"201341983":0,"335559739":120,"335559740":240}\"> </span></li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Venue Address</span><span data-ccp-props=\"{"134233117":true,"201341983":0,"335559739":120,"335559740":240}\"> </span></li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Parking/Transport options</span><span data-ccp-props=\"{"134233117":true,"201341983":0,"335559739":120,"335559740":240}\"> </span></li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">RSVP to networking event</span><span data-ccp-props=\"{"134233117":true,"201341983":0,"335559739":120,"335559740":240}\"> </span></li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Log in details for virtual access</span></li>\n</ul>","title":"Event information correspondence"}],"column_count":{"choice":"one_column"},"first_item_opened_by_default":true,"icon":{"closing_icon":{"icon_set":"fontawesome-5.14.0","name":"minus","type":"SOLID","unicode":"f068"},"icon_position":"right","opening_icon":{"icon_set":"fontawesome-5.14.0","name":"plus","type":"SOLID","unicode":"f067"}}}
What is the difference between attending in-person and virtual (online)?
Attending in-person at The Westin will give you access to all the sessions, speakers and the opportunity to network with fellow practitioners. Your meals will be provided across the two days (morning tea, lunch and afternoon tea) and you will also receive an exclusive invite to Poolside Networking Cocktail event at the end of Day 1.
Attending virtually will give you access to all the sessions live via a dedicated Livestream platform (online) including participation in all Q&A sessions.
Will there be a recording?
Everyone who purchases any of the ticket types will receive a copy of the full Summit recording after the live event.
Will presentation notes be provided?
Everyone will receive presentation notes, however printed (hard copy) presentation notes will only be provided at the summit if you purchase the ‘Ultimate’ ticket.
Do I receive a CPE certificate?
Yes, you will earn 11 CPE for attending this event (either in-person or virtual). A digital CPE certificate will be emailed to you after the event is concluded.
What if I have purchased a ticket and now can't attend the event?
All summit ticket holders (of any type) will receive a copy of the recording after the live event regardless of if they attend or not.
Bio Concepts understands that circumstances can change. At any point prior to the Mastering Pathology Summit you are welcome to contact us in writing to nominate a substitute delegate at no extra charge. Should ticket substitutes be required, they will conclude up to 10 days prior to the commencement of the Mastering Pathology Summit on Friday 25th October, 2024 unless otherwise specified by the Event organiser. There will be a maximum of one (1) reissue permitted per ticket unless otherwise specified.
If you cannot nominate a substitute delegate for your in-person ticket (Ultimate or Green ticket), Bio Concepts will refund you the difference between a face to face and virtual ticket – up to 45 days prior to the Event.
For example, if you purchased a super early bird Ultimate ticket at $480 and you advise us at least 45 days prior to the Event that you are unable to attend, Bio Concepts would provide a refund of $225, and you would still be able to attend the Event virtually and receive the recording post-event.
Delegates must forward their refund request in writing to info@bioconcepts.com.au. Refunds will be processed within 14 days of communication from Bio Concepts confirming refund approval. Refunds will be directed to the credit card used to make the original registration booking.
No refund will be issued for Virtual tickets purchased.
For further details about your Summit attendance please see our Terms & Conditions.
What if I have dietary requirements?
Gluten Free & Vegetarian options will be provided at the event. To assist the venue with catering please advise if you will require these options at checkout.
Any additional food allergy requirements must be specified at checkout.
What if I cannot attend the event in-person in Brisbane?
In addition to the physical event in Brisbane, we will be Livestreaming the event. For the Livestream option (which includes a recording of the full Summit post-event) and a digital copy of all presentation notes, please select the Virtual Ticket.
Can I just purchase a set of presentation notes?
This option is not available. The notes are a summary of what is discussed at the Summit. To fully understand the topic, it is best to attend the event.
All ticket holders receive a full copy of the presentation notes with their ticket. Printed (hardcopy notes) are only available with the Ultimate Ticket. All ticket holders will receive a digital copy of the presentation notes.
Event information correspondence
After you have purchased your ticket, you will receive a confirmation email with further event details. This will be sent to the email address you provided at checkout.
We will also email you closer to the event date, providing further details such as:
- Event Schedule Times
- Venue Address
- Parking/Transport options
- RSVP to networking event
- Log in details for virtual access
MASTERING PATHOLOGY SUMMIT
DISCOVER HOW TO LEVERAGE
THE FULL POTENTIAL OF PATHOLOGY AND Connect Patterns with Presentations
