You must obtain approval, and agree to adhere to the Selling Standards in order to stock the Orthoplex White range in your clinic. The approval process varies slightly between businesses, practitioners and students, so please note which section applies to your situation before applying.
To ensure you are granted approval as quickly as possible, please ensure you have correctly filled in the application form and have submitted the required documentation.
Approval can take up to one week from the time we have received your entire application.
If you are applying as an independent practitioner.
If you are in your final year/s (including those in their third and fourth year of study), studying Nutrition or Naturopathy, on presenting evidence of their commencing practical clinical subjects, may purchase products for educational and/or personal use.
A Clinic type of application is for those applying on behalf of a clinic. Only clinic owners/administrators who directly employ practitioners can create a clinic account.
A Pharmacy or Store type of application is for an account that is a place of business in a retail setting e.g. health food store or pharmacy, with a pharmacist or practitioners on site who will be fulfilling scripts and performing consults and abide by our selling standards.
Selling Standards
You will need to read our "Selling Standards” and will endeavour to abide by rules and processes.
Application Checklist
Download the Orthoplex White Forms Checklist to make sure that your application is processed as quickly as possible.
Please feel free to contact our friendly customer service team if you need assistance - you can contact us here.
You can find links to the application forms on the page above, or simply log into your Bio Concepts account, and click on "forms" in the footer of the website (under the "Customer Service" heading).
If you do not have an account with Bio Concepts, please click here to find out more or contact us.
Appropriate qualification documents include a copy of your Bachelor’s degree post December 2022 or relevant qualifications (i.e. Advanced Diploma) pre-Dec 2022 from a Registered Training Organisation. A relevant Bachelor’s degree (i.e.,in a Medical or Health Science field) is also acceptable. This document must show your modality and date of certification. (include a copy of both qualification and Association documentation)
Our customer service team do their best to approve all applications as quickly as possible, but please allow up to 5 business days for your approval to be finalised.
If you haven't heard anything after a couple of days, please check your nominated email address' junk and spam folders as we will send your account finalisation or request for extra information/documentation to the email address on the application form. If you have not received anything after checking these folders, please get in contact with our customer service team on 07 3868 0699, or email info@bioconcepts.com.au.
Once you have completed your studies, please send an official copy of your letter of completion, or a copy of your certificate to info@bioconcepts.com.au. In the email subject line, please write: Orthoplex White Student upgrade + YOUR SURNAME.
*You do not need to complete the entire form again, unless you want to register as a clinic*
The distributors listed on your application form will be notified of your Orthoplex White approval status. Make sure all required distributors are added at the time of submission, with customer account numbers assigned to each.
If you register with any distributors after your application has been finalised, please email the distributor company name and your account number to info@bioconcepts.com.au. In the email subject please write: Orthoplex White distributor addition + YOUR SURNAME